Privacy Policy

Last updated: July 28, 2026

WalTopsAI Agency ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit waltopsai.com, use Lead2Sales CRM, or interact with our AI-powered services.

1. Information We Collect

We collect personal information including name, email, phone number, WhatsApp number, business name, industry, and any information you voluntarily provide when contacting us, booking appointments, or signing up for our services. We also collect usage data, communication data, and business data stored within Lead2Sales CRM.

2. How We Use Your Information

We use collected information to provide and improve our services, respond to inquiries, book appointments, send updates and marketing communications (with consent), process transactions, manage accounts, and comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We share information only with service providers including Twilio, Resend, Firebase, Vercel, and Anthropic — all bound by confidentiality agreements — and when required by law.

4. Data Storage and Security

Your data is stored securely using Google Firebase. We implement appropriate technical and organizational measures to protect your information against unauthorized access.

5. Social Media Platforms

When you connect social media accounts to our platform, we access only permissions you explicitly grant, used solely to post content on your behalf and retrieve basic analytics. You may revoke access at any time through your social media settings.

6. Your Rights

You have the right to access, correct, delete, or restrict processing of your personal information. To exercise these rights, contact us at support@waltopsai.com.

7. Children's Privacy

Our services are not directed to individuals under 13. We do not knowingly collect information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date.